SUPPORT

Contact Us

Welcome to our shop.
You can leave me a message at any time to tell me what help you need and I will get back to you during business hours GMT 2:00–7:00.(UTC+8 10:00–15:00)
Best Regards.

Purchase Guide

Browse products → Select quantity & specifications → Add to cart → Checkout → Fill shipping info → Pay online.

  • Click Sign Up, enter your email and set a password to finish registration.
  • During checkout, tick the checkbox on the address page, and your address will be synced to create a new account automatically.
 
  1. What payment methods do you accept?

    A: We accept PayPal, Credit Card and other secure online payment methods.

  2. How much is the shipping cost?

    A: The shipping cost is calculated automatically based on your destination country and the actual product weight.

  3. How long will it take to process and deliver my order?

    A: Orders will be shipped out within 24–72 hours after payment.

    Delivery time depends on your country and the shipping method you choose, usually 7–20 working days, and no longer than 30 days.

 
 
  • What if I receive wrong items or never get my package?

    A: We promise full refund for lost packages or wrong items delivered.

  • What if the product has quality issues?

    A: We promise full refund for any quality problems.

  • What should I do if I have other problems?

    A: Please contact us by email. We will reply within 24 hours.

  • How to track my order?

    A: Log in to My Orders to check the tracking number and delivery status.

Are you a factory or a trading company?

A: We are a professional manufacturer with our own factory.

A: Most standard products are in stock for fast shipping.

A: We do not provide free samples, but you can order directly online.

A: We accept customization, but a minimum order quantity is required. Please contact us for details.

A: Most of our products have CE 、UKAS and RoHS certifications. Some products also have UL certification.

Contact Us